MASKS ARE OPTIONAL IF VACCINATED
We understand that sometimes schedule adjustments are necessary; therefore, we respectfully require 24 hours notice for cancellations or changes to the service scheduled. If you cancel your appointment with less then 24 hours notice, you will be charged for 50% the cost of the service scheduled. Same day cancellations (which are considered 12 hours or less from the appointment time) will be charged 100% the cost of the service scheduled, no exceptions. Should this happen more than once, it will prohibit you from scheduling future appointments with Wyldflower Hair Studio.
If you do not show up on the scheduled date and time of your appointment, you will be charged 100% the cost of the service scheduled. No refunds will be given and no exceptions made. Should this happen more than once, it will prohibit you from scheduling future appointments with Wyldflower Hair Studio.
Here at WHS we have a 15 minute lateness policy. If you are running late, please text us to let us know. Should you arrive beyond 15 minutes late, you may have to forfeit your appointment completely and you will be charged 100% the cost of the services scheduled. Should this happen more than once, it will prohibit you from scheduling future services at Wyldflower Hair Studio.
24 hours prior to your appointment, you will receive a reminder text which you will need to reply "C" to confirm. If you do not confirm, your appointment can be removed and filled with another client. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed/cancelled appointments and the cancellation fee.
IT IS OUR PRIORITY TO CONDUCT THOROUGH CONSULTATIONS FOR ALL SERVICES PROVIDED THROUGH THE SALON, HOWEVER IT IS EACH CLIENT'S PERSONAL RESPONSIBILITY TO BE UPFRONT AND HONEST ABOUT THEIR HAIR HISTORY. ANY DAMAGE CAUSED TO THE HAIR AS A RESULT OF UNDIVULGED INFORMATION DURING THE CONSULTATION IS NOT THE RESPONSIBILITY OF THE STYLIST OR WYLDFLOWER HAIR STUDIO.
*WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE*
We love all of our wonderful clients and appreciate everyone’s understanding and respect of our policies, protocols and our business.
Xoxo WHS
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